Suzuki begins investigation after Fronx’s poor rating

The Suzuki Fronx has received an updated one-star safety rating from the Australasian New Car Assessment Program (ANCAP), raising fresh concerns about the vehicle’s safety performance. According to an ANCAP Consumer Alert, the downgrade followed multiple crash tests in which seatbelt malfunctions were repeatedly observed, particularly involving the rear seatbelt retractors.

ANCAP Chief Executive Officer Carla Hoorweg described the issue as rare but serious, stressing that ANCAP’s mission is to provide consumers with confidence and transparency. She noted that when critical safety failures are identified, the organization promptly communicates its findings in the public’s best interest.

According to media reports, Suzuki Australia issued a statement in response, reassuring customers that the reported concerns are being addressed. The automaker confirmed that the ANCAP findings have been escalated to its global headquarters and that a thorough and disciplined investigation is currently underway.

The report noted that approximately 1,300 Suzuki Fronx units have been sold in Australia, with a further 1,000 units delivered in New Zealand. At the time of reporting, Suzuki has not issued any recalls in either market.

It is also important to note that it remains unclear where the Fronx units sold in Australia and New Zealand are sourced from. Vehicles tested by ASEAN NCAP, which are also available in the Philippines, are manufactured in Indonesia, while Fronx models supplied to other markets are produced at Suzuki’s Gujarat plant in India.

Despite the ANCAP downgrade, the Suzuki Fronx previously secured a five-star safety rating from ASEAN NCAP in September, highlighting a sharp contrast in safety assessments across different regions.